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Permanent Steering Committee

Bruno von Niman (Chairman) Bruno received his M.Sc. in Computer Science, Man-Machine Interaction profile, after studies at the Universities of Uppsala, Sweden and Stuttgart, Germany, in 1993.  After a short stop in the world of academia, he worked for Ericsson for in Stockholm for 10 years (1994- 2003) with concept and product development, user interaction design and the user experience of Mobile Enterprise communication solutions (targeting advanced corporate users). He was the coordinating of usability activities across the Ericsson Group, both internally and externally. From December 2003, Bruno runs an independent user experience consultancy. He is continuing as an industry driving force for cross-corporate collaboration in the area of user experience. He has more than 30 peer-reviewed publications and is a frequent speaker and expert panelist at global mobile communication events.   Since 1997, Bruno is Vice Chairman of the ETSI Human Factors Technical Committee, a Specialist Task Force Leader and Expert in several projects sponsored by the European Commission and member of several conference program committees related to the area of HCI, usability, communication and mobility (e.g., Chair of the Mobile Communication special area at CHI 2004, www.chi2004.org).	Bruno von Niman vonniman consulting Dalen 13 13245 Saltsjö-Boo Stockholm Sweden Phone: +46 733 66 1234 Email: bruno@vonniman.com
Martin Böcker Dr. Böcker studied Psychology and Linguistics at the Technical University in West-Berlin and at Exeter University, England. After working for SEL Alcatel and the Heinrich-Hertz-Institute in Berlin working on user interfaces for telecommunications systems, he joined Siemens ICM in 1997 where he became head of the Siemens ICM Competence Center for User Interfaces in 2002. From 2005 onwards, Dr. Böcker was responsible for software and hardware product innovations at BenQ Mobile in Munich. In 2007, Dr. Böcker re-joined Siemens AG where his is now head of documentation of Industrial Solutions and Services, Postal Automation.	Dr. Martin Böcker Siemens AG Industrial Solutions and Services Postal Automation Division, Sorting Machines Head of Content Processing Bücklestr. 1-5 78467 Constance Germany Phone: +49 7531 862521 Mobile: +49 175 2991659 Email: martin.boecker@siemens.com
Anne Clarke Anne studied Ergonomics at Loughborough University in the UK.  She has over 25 years experience working in the field of human factors and telecommunications.  After an academic career at the HUSAT research institute in Loughborough University, she became an independent consultant. Most of her research activities have been funded through a series of leading edge international projects funded by the European Commission, and major telecommunications companies. Recent clients have included Telefónica I+D, the human factors research group in Spain and ETSI - The European Telecommunications Standards Institute.   Current European projects include PRISMA, which is looking at future public service provision, especially for people with special needs,  and BEEP which is setting up a database of good practice in implementation of eEurope, for which she is responsible for good practice cases on social inclusion. For ETSI she has worked on the following projects: STF 184 updating ETR 116 to produce the ETSI Guide “Human Factors guidelines for ICT products and services; design for All”. STF 201 – Access to ICT by children – issues and recommendations STF 203 – Human Factors work in Call Centres STF 230 – Using the Universal Communications Identifier (UCI) additional information field and PUA profiles to enhance communications for disabled, young and elderly people.	Anne Clarke European Management Services 19 St Edmunds Court Leeds LS8 1EZ UK Phone: +44 78337 31582 Email: clarkeam@compuserve.com
Pedro Concejero Pedro is Doctor (Ph.D.) in Psychology, his dissertation deals with application of  ROC curvemethods for detection in marketing research systems.   After a period as research fellow and associate professor in Universidad Complutense, he joins Telefónica Investigación y Desarrollo, the R&D branch of the Grupo Telefónica.   At the moment of writing this Telefónica stands in 5th position in the sector Telco worldwide in terms of market capitalisation the 1st as an European integrated operator and 8th in the Eurostoxx 50 ranking. As of March 2007, Telefónica’s total number of customers amounted to 206.5 millions.   Pedro leads the usability group in Telefónica Investigación y Desarrollo, contributing to research projects, as those in the IST and VI Framework programmes. A main project of the Group at this moment is Telefónica Accesible, the initiative to promote Design for All in Telefónica services, products and processes.   He is the director of the Boletín de Factores Humanos, an on-line journal on Human Factors and related fields, mostly (but not only) in Spanish.	Pedro Concejero Telefónica Investigación y Desarrollo Emilio Vargas, 6 28043 Madrid Spain Phone: +34 91337 3943 Email: pedro.concejero@tid.es
Elizabeth Dykstra-Erickson	Elizabeth Dykstra-Erickson ACCESS Systems Americas, Inc. 1188 East Arques Avenue Sunnyvale, CA 94085 Phone: +1.408.400.3000 Email: elizabeth.dykstra-erickson@access-company.com; or eade@acm.org
Ed Israelski Edmond (Ed) Israelski received a B.S. in Electrical Engineering from New Jersey Institute of Technology, an M.S. in Operations Research from Columbia University and a Ph.D. in Industrial and Engineering Psychology from Stevens Institute of Technology. In 1970 he joined AT&T and has worked as a systems engineer, product manager, market researcher, industrial/organizational psychologist as well as a human factors engineer. He was technical manager of the Human Factors Systems group in the Business Communications Systems unit of Lucent Technologies - Bell Labs, formerly AT&T. His organization supported the design and evaluation of user interfaces for large customer communications products and adjunct systems such as voice and data switches, multimedia messaging, video conferencing and operations support systems. In 1997 Edmond joined SBC/Ameritech, a regional Bell Telephone Operating Company, where he was the Director of Human Factors. In 2000 he became Chief Technology Office at Human Factors International, a user interface design and consulting firm. Ed joined Abbott Laboratories, a medical device and pharmaceutical company, as Program Manager of Human Factors in 2001. He is leading a cross-division team to imbed best-practice HF design methods into all of Abbott's products, as well as doing hands-on design of critical new medical devices to ensure safety and usability. Ed is a Fellow of the Human Factors and Ergonomics Society and a contributing member of the Association for the Advancement of Medical Instrumentation. Additionally, he is a member of APA,  UPA and CHI. He is also a Certified Human Factor Professional by the BCPE board.	Edmond W. Israelski Program Manager - Human Factors Abbott Laboratories Dept. 3QC, Bldg. AP6C 100 Abbott Park Road Abbott Park, IL 60064-6088 USA Phone: +1 847 936 1131 Mobile: +1 847 650 9280 Email: ed.israelski@abbott.com
Lothar Mühlbach Lothar studied social sciences and received his Ph.D. degree in psychology from the Technical University of Berlin in 1985. He joined the Heinrich-Hertz-Institut in 1977; since then he has worked on Human Factors aspects of interactive media (mainly videocommunications and groupware). He was the project manager of the project "Telepresence in the Workplace", which dealt, among other things, with usability studies into advanced multimedia desktop conferencing (3D, individually addressable eye-contact, etc.). From 1999 till 2002 he had been responsible for an RTD project on supporting informal communication within the context of telework and telecooperation (e.g. by means of virtual environments). Since autumn 2002 he has worked on projects dealing with mobile services for citizens. Lothar is in charge of the Human Factors Test Center at Fraunhofer HHI.	Dr. Lothar Mühlbach Fraunhofer Institute für Nachrichtentechnik - Heinrich-Hertz-Institut Interactive Media - Human Factors Einsteinufer 37 10587 Germany Phone: +49 30 31002 237 Mobile: +49 172 447 4848 Email: lothar.muehlbach@hhi.fhg.de
Michel Näel Michel Naël is an independent consultant on Human Factors. Since the end of 2002 he was an account manager for France Telecom Research & Development, particularly in Human Factors matters, in relation with FT Business Units and Affiliates. He was working for FTR&D for 17 years. His experience in this organisation went from usability engineering in a variety of communication services (Minitel, home automation & domotics, interactive television, multimodal assistants, mobile communications) to the development of a new R&D unit on overall perceived quality of telecom services. Over these years, he took an active part in a few European Projects, as a contributor and as an auditor. He also contributed to a number of French and International conferences. His former professional experience is also diverse, it goes from adult professional training, in Africa and in France, to industrial design and job design in industry. His academic background is in Psychology (Grenoble and Paris) and Ergonomics(Paris).	Michel Näel Ergonomics & Design 3, place des Colombes 35000  RENNES France Phone: +33 (0)2 99 31 33 89 Mobile: +33 (0)6 73 99 07 88 Email: ergonomics.design@wanadoo.fr
Leon van Noorden Leon van Noorden (1945, Maastricht) is presently conducting research on the psycho-physics of movement related to music and in the context of mobile man machine interaction he is working on gestural interfaces. In his previous job he was co-ordinator of Simulation, Visualisation and Multimodal Interfaces of the Information Society Technology R&D programme of the European Union. In the ACTS programme he was managing the research domain on Multimedia Services. He joined the European Commission in 1989 as an expert on human factors, just after having organised the HFT Symposium 1988 in The Hague, The Netherlands. Further work experiences are in the areas of Information Ergonomics in the Dutch PTT, in the Association for the Blind and with visual telecommunication for the elderly and the deaf. Holds a degree in technical physics and a Ph.D. in auditory perception and has published on rhythm perception in music.	Prof. Dr. Ir. Leon van Noorden University of Ghent , Institute for Psychoacoustics and Electronic Music Phone: +3227341787 Email: leonvannoorden@chello.be
Knut Nordby Knut Nordby studied at the University of Oslo, receiving a BS in Human Physiology (the Faculty of Medicine), an MA in Philosophy of Sciences (the Faculty of History and Philosophy) and a Magister Artium (the equivalent of a Ph.D.) in Psychology (Faculty of Social Sciences). After graduating, Knut Nordby worked for the Norwegian Armed Forces as Military Psychologist, his responsibilities being development of aptitude tests and selection of personnel for various schools and training courses, especially the selection of fighter pilots. After being awarded a fellowship from the University of Oslo and receiving research grants from the Norwegian Research Council and the European Research Council (Twinning Grant), he worked for six years as Assistant Professor at the Institute of Psychology, University of Oslo. His main research was in achromatic vision. In 1985 Knut Nordby was invited to join the Research Institute of the Directorate for Telecommunications in Norway (now Telenor R&D) as Research Psychologist. He worked on various projects in tele-medicine, distance education, on the development of a video-telephone and, not least, on development of telecommunication equipment and services for disabled and older people. He is now Senior Research Scientist with responsibility for international standardisation in human factors and usability. Since 1987 he has been teaching man-machine interaction and human factors at the Center for Technology at Kjeller (Faculty of Computer Science, University of Oslo). Knut Nordby was a founding member of ETSI Technical Committee for Human Factors (TC HF) and became its Chairman in 1996. He was a delegate to ITU-T Study Group 2 (Rapporteur of Question 4 'Human Factors', i.e. 'Operational aspects of service provision, networks and performance' (SG 4/2)), and he participated in several CEN standards committees. Knut Nordby was a founding member of COST 219 (now COST 219ter). He was elected into the HFT Permanent Steering Committee in May 1997, and became its Chairman in May 1999. With co-authors Per Helmersen and Adam Balfour, he was awarded the 1997 “John Karlin Award” at the 16th HFT in Oslo. Knut Nordby passed away peacefully on April 19, 2005, after a period of long and serious illness.	Knut Nordby   U April 19, 2005
John Seton John took a first degree in experimental psychology at Oxford University in the UK. He then worked on speech perception at the Universities of Sussex and York in the UK, and completed his doctorate on auditory psychophysics of rhythm perception at York University. John joined BT in 1985, and worked on a variety of projects in different project areas of the Human Factors Unit: e.g. colour displays for network management, and the psychology of colour perception. John's main areas of expertise include human computer interaction, user interface design and evaluation, perceptual psychology (auditory, visual), customer trials and qualitative research. John became overall manager of Human Factors at BT Labs, and managed input to a number of HF research programmes at BT, on advanced user interfaces and mediated communications, home video telephony, home internet usage and scalable user interfaces. John then set up a new Cognition and Perception Laboratory, looking into the synthesis of human and machine understanding. John then went on to manage BT's research programme on broadband applications and services, and now manages a programme of research to identify consumer and business needs and ensure that these current and future needs are addressed through BT's overall research programme.  This programme involves a mix of direct work with end users, third-party and collaborative research, and work with a global network of university partners.	Dr. John Seton  Customers and Markets Programme Manager Research and Venturing BT Group Technology Room 83 Sirius House Adastral Park Martlesham Heath Ipswich IP5 3RE UK Phone: +44 7710 046 835 Email: john.seton@bt.com
Manfred Tscheligi Manfred Tscheligi is professor for Human-Computer Interaction & Usability at the University of Salzburg , ICT&S Center (Center for Advanced Studies and Research in Information and Communication Technologies & Society. He is founder and director of CURE, the Vienna ( Austria ) based Center for Usability Research & Engineering which is an independent research organization. He is also founder, co-owner and managing director of USECON-The Usability Consultants GmbH, an international usability & user experience engineering consultancy company.  Manfred has been active in the area of Interactive Systems, Human Computer Interaction, Usability Engineering, User Interface Design and User Experience Research for around 20 years. Manfred Tscheligi has done pioneer work to establish the field in Austria (both in university education, as research field as well as an industrially applied field). He is also recognized and active actor in the international scene (e.g. chairing Mobile HCI 2005 in Salzburg or co-chairing CHI 2004 in Vienna ).	Manfred Tscheligi Email: tscheligi@cure.at

If you have got any questions, comments, suggestions, etc., it will be a pleasure for each of them to be contacted.